• Payment is due in full or with an agreed upon payment plan at the time of booking. 

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• New client paperwork must be signed and returned at least 24 hours before a consult begins. 

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• Cancellations must be made at least 24 hours before a consult.

  • Cancellations made 24 hours or more in advance will be refunded the full fee.

  • Cancellations made less than 24 hours before a class will be refunded 50% of the fee, unless there was an emergency. 

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• Rescheduling must be done at least 12 hours before a consult begins or a rescheduling fee may be incurred.​

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• No calls, no shows will be charged the full consult fee.

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• Lumina Health Services, LLC and Dr. Mairead Suthoff, DC, ATC, FAE reserve the right to refuse products or services to anyone for any reason.